FAQ

How to calculate the number of online devices?

If you usually use several devices at the same time our services, such as computer + phone + iPAD, then you can buy 3 online devices. If you share your account with your coworkers, we recommend purchasing multiple online devices.

在线设备数如果添加？

普通服务在线数默认为1个，专业服务默认为2个，尊享服务默认为3个，企业服务默认为10个

如需获得更多在线设备数，第一次购买时：在购买页面新增在线设备数增加，如后期增加：在我的服务-升级里增加

增加1-5个在线数无优惠，增加5-10享受9折优惠，增加10-20个享受8.5折优惠，增加20-30个享受8折优惠

How to buy the traffic package?

After your current service usage is exhausted and your service has not expired, you can purchase traffic using the service page and the ability to purchase a traffic bundle. Here to remind you that the clockwork is strictly prohibited to download, traffic abuse.

How to renew?

Five days before the expiration of the service, the platform will send the bill to your email by email, and you can pay the bill by paying the account. Or you can platform, on the service page, use the renewal feature, pay the renewal fee, to complete the renewal. Here to remind you, if not renewed after expiration, the platform will be deleted within 30 days after the expiration of the service. If you encounter problems or changes in the renewal process, please contact online customer service.

Service upgrade?

After you purchase the service, if you want to upgrade to other services, you can use the service page to upgrade the service.